Request medical records

Requesting medical records for continued care

Upon request, we can send pertinent medical records to your provider for continued care at no charge. If records are being requested by someone other than the patient, please provide proper documentation proving the right to the patient's medical records, such as a healthcare/medical power of attorney, death certificate, guardianship, etc.

Please note: To avoid a delay in processing your request, the appropriate form must be filled out completely. Copy fees may apply. Contact your facility directly for pricing information.

Need proxy access?

Connect your MyChart account with another person’s account to view and help manage their personal health information, schedule appointments, access test results and more.

Set up access

HonorHealth Medical Group, Urgent Care and hospitals patients

1. Please complete the Medical Records Release Form.
2. Mail or fax the completed form to:

Network Support Services
Attn: Health Information Management Release of Information
2500 W. Utopia
Phoenix, AZ 85027
 
Fax: 480-882-5841

If you have any questions or need assistance with the form, please call 480-882-4040.

Medical records for former Steward Health Care patients

Patients who received care from former Steward Health Care locations in Arizona can use the MRO eXpress website to request medical records. You can also retrieve your records via the Steward Patient Portal.

HonorHealth Cancer Care patients

1. Please complete the HonorHealth Cancer Care Medical Records Form.
2. Mail or fax the completed form to: 

Network Support Services
Attn: HonorHealth Cancer Care Health Information Management Release of Information
2500 W. Utopia
Phoenix, AZ 85027

Fax: 480-882-5875 

If you have any questions or need assistance with the form, please call 623-238-7470 (choose option 4).

Diagnostic imaging results 

You can access your diagnostic imaging results securely and conveniently via:

MyChart

If you have an active MyChart account, you can sign in to view, download and share your images with other providers.

New to MyChart? Need help signing up? Visit HonorHealth.com/mychart to get started.

Email

We can send your results to your email using Ambra, a secure image sharing platform. You’ll receive an email right away. Click the link in your email and follow the on-screen steps to obtain your diagnostic images.

A physical CD

If you prefer to get your imaging results on a CD, please contact the HonorHealth Medical Records Department at 480-882-4040 to have a CD mailed to you free of charge. You can also pick up one up by visiting:

• HonorHealth John C. Lincoln Medical Center: 250 E. Dunlap Ave., Phoenix, AZ 85020
• HonorHealth Scottsdale Shea Medical Center: 9003 E. Shea Blvd., Scottsdale, AZ 85260

Your privacy and well-being are our top priorities. If you have questions or need additional support, please contact the HonorHealth Medical Records Department at 480-882-4040.

Patient record amendment requests 

You have the right to request to have your medical record amended/corrected if you believe that the record entries have been made in error or are not reflective of actual events, data or documentation.

1. Please complete the Amendment Request Form.
2. Mail or fax the completed form to: 

Network Support Services
Attn: HonorHealth Cancer Care Health Information Management Release of Information
2500 W. Utopia Road
Phoenix, AZ 85027

Fax: 480-882-5841

If you have any questions or need assistance with the form, please call 480-882-4040. 

Opt-out of sharing

If you have opted-in to sharing your medical records with other providers and would now like to opt-out (revoke access):

1. Please complete the CareEverywhere HonorHealth Opt-Out Form.
2. Mail or fax the completed form to: 

Network Support Services
Attn: HonorHealth Health Information Management
2500 W. Utopia Road
Phoenix, AZ 85027

Fax: 480-882-5841

If you have any questions or need assistance with the form, please call 480-882-4040.